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SeANet Online Banking
1.     Why do I see an error report when logging in service by FireFox?

SeANet Online Banking recently supports Internet Explorer but not Firefox; consequently you can only access SeANet Online Banking through Internet Explorer.

2.     What are benefits of SeANet Online Banking?

According to your register of service package, you can:

a.     Enquire account information

b.    Enquire history transactions

c.     Enquire Saving, Loans account

d.    Transfer money in real time with very low fees

e.     Print and download e-document free of charges

f.     History activities detailed report

g.    Online support

h.     Online exchange rate

i.      Online Access notification by SMS or email

j.      Other services

3.     How long does it take to use this service after registering?

Within a day after getting your service registration, our technical officers will activate service for you.  As soon as service is activated, you will receive a notice by SMS or email of your user name and password to enter SeANet Online Banking Banking.

For secure reason, content of active SMS sent to your mobile phone not showing your user name  but when you log on full user name is required as you are inform when applying at the counter.

4.     Is SeANet Online Banking Banking safe?


SeANet Online Banking Banking is set up based on optimal security process along with the most advanced technology and equipment from the top security solution providers in the world, such as: Encoded Line system SSL-128bit; using confirmed password two parts by Token key; SMS notice error login. If you follow full of Information Security Rules, you are ensure to use SeANet Online Banking to enquire statement and transfer money.

5.     What is Token key and how does it function?

Token key is equipment which generates code randomly after a period of time (about 30s). These codes are One-Time-Password (OTP) and must be comprehensive with Server of SeABank. The code generated by Token combines with PIN number (that customers keep in mind) to make full password to log on the service.

6.     What would I do if token key was lost?


If Token key was lost, you should advise for us immediately by Telephone or going to SeABank’s Branches. We will prevent at once to reduce risk. The Token key reissuing procedure is instructed in details to you by our Tellers.

7.     Should I change my Password regularly? And how can I change it?

You should change password periodically or anytime you suspend your password being out. You use menu “User profile - Change PIN Password” in service menu when you want to change password.

8.     What should I do if I forget my password?

You just go to SeABank branches to require our teller to reset.

9.     Transferring money through SeANet Online Banking is faster than dealing at the counter, right?

Absolutely right. Transaction will automatically be processed direct to Payment center of SeABank. Therefore remittance speed is faster than traditional transfer at counter. Speed can be immediate if transfer is done between two accounts in SeABank.

10.  What is transfer limit?

Transfer limit is a limit amount you can transfer in one day, in order to ensure strict principle of information security. When registering a Transfer limit (high or low level up to your demand), you can make many transactions during the day on condition that total value doesn’t exceed the limit.

11.  How can I know a transaction is completed or not?

When your transaction is finished, system will generates a notice “Completed transaction” accompanied with a transaction number or you can check your account statement later. If you register SMS banking service, you’ll get a report.

For money transfer out of SeABank system, your account is debited but beneficiary’s account has not been credited yet because beneficiary’s bank may has not authorised to credit for their account.

12.  How do SeANet Online Banking’s funds transfer cost?

Using this service, funds transfer fees may be discounted up to 50% of the same transaction at SeABank counter, depend on promotion period.

13.  Can I transfer money to overseas country?

Due to recent strict rules of overseas transfer money of Vietnam, SeABank have not yet provided this service.

14.  Can I access SeANet Online Banking when I am on business trip overseas?

SeANet Online Banking is world wide network online; with only a computer connected to Internet you can use SeANet Online Banking everywhere.

15.  Who can I contact with if I need help?
If you have any question in using the service, please contact directly with support officers through menu “Contact” or call customer service of SeABank.
 

 

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SEABANK VUNG TAU: No.102A Le Hong Phong, 4 ward, Vung Tau City | SEABANK BA RIA: No.76 Bach Dang, Ba Ria Town, Ba Ria - Vung Tau provice | SEABANK CANG CAT LO: No.1007/34, 30/04 Road, 11 Ward, Vung Tau City, Ba Ria - Vung Tau | SEABANK LONG HAI: 350A backroad No.44, Hai Binh Str., Long Hai town, Long Dien Dist, Ba Ria Vung Tau | SEABANK BAC NINH: No.202 Tran Phu, Tu Son, Bac Ninh | SEABANK TIEN AN: No. 142 Ngo Gia Tu, Tien An Ward, Bac Ninh City, Bac Ninh Provice | SEABANK BINH DUONG: Hoa Lan,Thuan Giao, Thuan An, Binh Duong | SEABANK THU DAU MOT: No.254 Binh Duong Road, Phu Tho Ward, Thu Dau Mot Town, Binh Duong | SEABANK CAN THO: 28 Ly Tu Trong, Ninh Kieu Dist., Can Tho City | SEABANK TAN AN: No.61 Vo Van Tan Str., Ninh Kieu Dist., Can Tho City | SEABANK DA NANG: No.23, Nguyen Van Linh, Hai Chau, Da Nang | SEABANK HOANG DIEU: No.18 Hoang Dieu, Hai Chau, Da Nang | SEABANK ĐĂKLĂK: 11 Quang Trung Str., Buon Ma Thuoi City, DakLak | SEABANK DONG NAI: 7/2 ward 2, Pham Van Thuan, Tam Hiep, Bien Hoa, Dong Nai | HEAD OFFICE: 25 Tran Hung Dao Str., Hoan Kiem Dist., Ha Noi | SEABANK DONG DA: 436 Xa Dan Str., Dong Da Dist., Hanoi | SEABANK LANG HA: No.22 Lang Ha, Dong Da, Ha Noi | SEABANK HAI BA TRUNG: No.11- K12B Tran Dai Nghia, Hai Ba Trung, Ha Noi | SEABANK QUAN THANH: No.56 Quan Thanh, Ba Dinh, Ha Noi | SEABANK TRUNG HOA: No.43 Lang Street, Thanh Xuan District, Ha Noi | SEABANK DOI CAN: No.225 Doi Can, Ba Dinh, Ha Noi | SEABANK CAU GIAY: No.249 Hoang Quoc Viet, Cau Giay, Ha Noi | SEABANK BA DINH: No.14 Giang Van Minh, Ba Dinh, Ha Noi | SEABANK HA NOI: No.57 Ba Trieu, Hoan Kiem, Ha Noi | SEABANK KHAM THIEN: No.142 Le Duan, Dong Da, Ha Noi | SEABANK LONG BIEN: No.278 Ngoc Lam Str., Long Bien Dist, Hanoi | SEABANK XUAN LA: No.79 Xuan La Street, Tay Ho District, Ha Noi | SEABANK HA DONG: No.150 Tran Phu Street,Ha Dong City,Ha Noi | SEABANK LAC LONG QUAN: No.51 Lac Long Quan, Cau Giay, Ha Noi | Information posted on website is referential: To update SeABank's interest rate, exchange rate and other information, please get in touch with our transaction points nationwide | SEABANK BACH MAI: No. 350 Bach Mai Street, Hai Ba Trung District, Ha Noi | SEABANK TRAN DUY HUNG: No. 84 Tran Duy Hung, Ha Noi | SEABANK HO GUOM: No.89 Dinh Tien Hoang, Hoan Kiem ward, Ha Noi | SEABANK HO HOAN KIEM: No. 64 Luong Van Can Str, Hoan Kiem Dist, Hanoi | SEABANK NGUYEN AN NINH: No. 116 Nguyen An Ninh, Hai Ba Trung Dist., Hanoi | SEABANK LANG THUONG: No.31 Chua Lang Str, Dong Da Dist, Hanoi | SEABANK HAN THUYEN: No. 21 Han Thuyen, Hai Ba Trung Dist., Hanoi | SEABANK THANH CONG: No.14 Lang Ha Str., Ba Dinh Dist., Hanoi | SEABANK NGUYEN NGOC NAI: 89 Nguyen Ngoc Nai, Thanh Xuan Dist, Hanoi | SEABANK TRAN KHAT CHAN: No. 562 Tran Khat Chan Str., Hai Ba Trung Dist., Hanoi | SEABANK THANH TRI: E8, Yen Xa, Tan Trieu, Thanh Tri, Ha Noi | SEABANK YEN PHU: 151 Yen Phe, Tay Ho, Ha Noi | SEABANK DICH VONG: 105 C-O-D5 Tran Thai Tong, Dich Vong Hau, Cau Giay, Ha Noi | SEABANK LAN ONG: 47 Lan Ong, Hoan Kiem, Ha Noi | SEABANK SOC SON: 44 Khu B2, Soc Son, Soc Son Town, Hanoi | SEABANK HAO NAM: 45 Hao Nam, Ba Dinh, Hanoi | SEABANK MY DINH: Central post No.8, Nguyen Co Thach, Tu Liem, Hanoi | SEABANK QUOC TU GIAM: 27E, Quoc Tu Giam, Dong Da, Hanoi | SEABANK NGUYEN KHANH TOAN: 102-N2-A2, Nguyen Khanh Toan, Cau Giay, Hanoi | SEABANK HAI DUONG: 136A Thong Nhat Street, Le Thanh Nghi ward, Hai Duong City | SEABANK NGUYEN LUONG BANG: No. 93C Nguyen Luong Bang Str, Hai Duong City | SEABANK HAI TAN: 677 Le Thanh Nghi Str., Hai Tan, Hai Duong | SEABANK SAO DO: No. 10 Nguyen Trai 1 Str., Sao Do Ward, Chu Linh town, Hải Dương | SEABANK KIM THANH: Dong Van, Phu Thai, Kim Thanh, Hai Duong | SEABANK HAI PHONG: 15 Minh Khai, Hong Bang, Hai Phong | SEABANK TRAN NGUYEN HAN: 227C Tran Nguyen Han, Le Chan, Hai Phong | SEABANK LUONG KHANH THIEN: No.121 Luong Khanh Thien, Ngo Quyen, Hai Phong | SEABANK TON DAN: No.37 Ton Dan, Hong Bang, Hai Phong | SEABANK TON DUC THANG: No.57 Ton Duc Thang Street, Le Chan District, Hai Phong City | SEABANK NGO QUYEN: No.162 Da Nang Street, Ngo Quyen District, Hai Phong City | SEABANK LE LOI: 27, Le Loi, Hai Phong | SEABANK TO HIEU: No.204A To Hieu, Hai Phong | SEABANK LACH TRAY 1: No.198, Lach Tray Street, Ngo Quyen District, Hai Phong | SEABANK LACH TRAY 2: No.215B Lach Tray, Hai Phong | SEABANK HO CHI MINH: No.28A Le Loi, 1 District, HCMC | SEABANK PHU MY HUNG: No.150 Nguyen Luong Bang, 7 District, HCMC | SEABANK CHO LON: No.403 Kinh Duong Vuong, 6 District, HCMC | SEABANK 9 DISTRICT: No.3 Le Van Viet, 9 District, HCMC | SEABANK 10 DISTRICT: No.320-322 , 3-2 Street, 10 District, HCMC | SEABANK 1 DISTRICT: No.81 Cach mang thang tam Street, 1 District, HCMC | SEABANK TAN PHU: No.609 Luy Ban Bich, Phu Thanh, Tan Phu ward, HCMC | SEABANK BOTANIC: No.312 Nguyen Thuong Hien, 5 ward, Phu Nhuan District, HCMC | SEABANK CONG HOA: No.266 Cong Hoa, Tan Binh Dist, Ho Chi Minh City | SEABANK BACH DANG: No.175 Bach Dang, Binh Thanh Dist, Ho Chi Minh City | SEABANK LE VAN SY: No. 344 Le Van Sy, 3 Dist, Ho Chi Minh City | SEABANK QUANG TRUNG: No. 486 Quang Trung Str, Go Vap Dist, Ho Chi Minh City | SEABANK NGUYEN CHI THANH: No.458 (new number: 746) Nguyen Chi Thanh Street, 4 Ward, 11 District, Ho Chi Minh City | SEABANK HOA BINH: No. 182 Hoa Binh Str, Tan Phu Dist, Ho Chi Minh City | SEABANK TRUONG CHINH: No. 814-814B Truong Chinh Str, 15 Dist, Ho Chi Minh City | SEABANK KHANH HOI: No. 237 Khanh Hoi Str, 4 Dist, Ho Chi Minh City | SEABANK LE QUANG DINH: No. 572 Le Quang Dinh Str., Go Vap Dist., Hochiminh City | SEABANK NGUYEN THI DINH: No.518 Nguyen Thi Dinh Str., 2 Dist., Hochiminh City | SEABANK 8 DISTRICT: A3/23 hightway 50, village Binh Hung, Binh Chanh, Ho Chi Minh City | SEABANK BINH TAN: 264 Vành đai trong, P. Bình Trị Đông, Bình Tân, Tp. Hồ Chí Minh | SEABANK TAN THUAN DONG: 419 Huynh Tan Phat, Tan Thuan Dong Ward, 7 Dist., HCMC | SEABANK 11 DISTRICT: 1024 - 1026, 3/2 street, 11 Dist., HCMC | SEABANK NHA TRANG: No.42 Yersin, Van Thang, Nha Trang City | SEABANK CAM RANH: No. 68 Highway One, Cam Loc Ward, Cam Ranh Town | SEABANK LE HONG PHONG: No.272 Le Hong Phong Str, Nha Trang City, Khanh Hoa | SEABANK VINH HAI: No.10A 2/4 Str., Vinh Hai, Nha Trang City, Khanh Hoa | SEABANk NGHE AN: 343 Le Duan Str., Vinh City, Nghe An | SEABANK QUANG NINH: No.124 Le Thanh Tong Street, Ha Long City, Quang Ninh Province | SEABANK CAM PHA: No. 70 Tran Phu, Cam Pha Town, Quang Ninh | SEABANK HA LONG: No.476 Nguyen Van Cu, Ha Long City, Quang Ninh | SEABANK VINH PHUC: 125 Ngo Quyen Str., Vinh Yen City, Vinh Phuc |