2 Ways to Pay Household Business Taxes Online in 2026 - A Detailed Guide

Paying household business taxes online has become a key concern for many business owners as self-declaration and self-payment gradually replace the presumptive tax system. Instead of visiting a tax office in person, you can now fulfill your tax obligations in just a few steps using a smartphone or computer. This article provides detailed guidance on the requirements, procedures for each payment method, and important considerations to help ensure that your tax payments are completed smoothly and on time.

1. Detailed Steps to Pay Household Business Taxes Online via eTax Mobile

eTax Mobile is an application developed by the tax authority that allows household businesses to declare and pay taxes directly from their smartphones without having to visit a local tax office.

• Step 1 – Log In: Download the eTax Mobile application from the App Store (iOS) or Google Play (Android). Log in using your tax identification number and registered password, or use your Level 2 VNeID account to simplify the process. If you do not yet have an electronic tax account, the system will guide you through registration using the phone number and email address registered with the tax authority.
• Step 2 – Create a Payment Order: Select the "Tax Payment" function → the "All" tab, then search using either the tax identification number associated with your login or the household business’s tax identification number. Choose to pay the full amount or select individual tax liabilities as needed, then click "Create Payment Order" to proceed to payment.
• Step 3 – Make the Payment: You can choose one of the following two methods:
  • Payment via Bank Account: Select "Pay via Bank Account," then choose your linked bank (If your account has not yet been linked, the system will allow you to add it at this stage). Review the list of payment documents and click "Pay Tax" to complete the transaction.
  • Payment via QR Code: Select "Generate QR Code for Payment Order", then click "Continue" to access the QR code generation interface for each payment document. Click "Generate QR Code" to generate a code containing all the required information (including your name, tax identification number, reference number, and payment amount…) You can save the QR code or share it with someone else if they are making the payment on your behalf.

Household businesses can use eTax Mobile to pay taxes quickly and conveniently.

2. Detailed Steps to Pay Household Business Taxes Online via the General Department of Taxation’s Public Service Portal

In addition to eTax Mobile, household businesses can pay taxes through the General Department of Taxation’s Public Service Portal (https://dichvucong.gdt.gov.vn), which is particularly useful when more detailed information needs to be entered or supporting documents need to be attached.

• Step 1 – Log In to the System: Visit the Public Service Portal at dichvucong.gdt.gov.vn, select "Log In," and choose "Individual" as the login category. Select VNeID as the authentication method, enter your VNeID username and password, then use the VNeID application to scan the QR code and confirm data sharing to complete the login process.
• Step 2 – Create a Payment Order: From the main interface, select "Other Services" → "Tax Payment" → "Create Payment Order." The system will automatically populate information about the taxpayer, currency, and managing tax authority. You only need to select the bank account you want to use for the tax payment and the corresponding State Treasury or bank branch.
• Step 3 – Retrieve the Tax Amount Payable: Next, complete the information in the "State Budget Payment Details" section to retrieve the tax amount payable. Select the correct tax declaration period (e.g., Q3/2025), the relevant tax type (VAT, personal income tax, …) and the corresponding amount.
• Step 4 – Complete the Payment: Enter the tax amount payable in the "Amount (VND)" field and click "Complete." The system will generate a payment order using Form C1-02/NS, allowing you to review all the information before confirming the tax payment.

Guide to paying household business taxes online through the General Department of Taxation’s Public Service Portal

3. Common Errors When Paying Taxes Online and How to Resolve Them

• Payment Document Processing Failure at the Bank: This is usually caused by an incorrectly entered tax authority code or the system’s inability to identify the corresponding State Treasury.
• Insufficient Account Balance: After the tax payment is deducted, the remaining balance may fall below the bank’s minimum balance requirement, preventing the transaction from being completed.
• Incorrect Bank or Household Business Information: Inaccurate registered information may prevent the tax payment transaction from being verified.
• Tax Information Not Yet Available: This may occur when the tax authority has not fully updated the relevant information in the system.

If you encounter any of these issues, check your registered information, ensure that your bank account has sufficient funds, and verify that your internet connection is stable. If the problem persists, contact the electronic tax payment support department of your managing tax authority for further assistance.

4. How to Check Whether a State Budget Payment Order Has Been Successfully Processed

After creating a payment order, you can check its status using the "Tax Payment Document Lookup" function on the electronic tax payment system. A payment order may have one of the following statuses:

• Payment Order Created: The payment order has been created but has not yet been signed and submitted to the bank.
• Submitted for Signature: The payment order has been created and submitted for signing but has not yet been signed and submitted to the bank.
• Payment Order Sent: The payment order has been signed and submitted and the bank is currently processing the transaction.
• Tax Payment Successful: The amount has been deducted from your account and a payment confirmation has been issued by the tax authority. This status confirms that your tax payment has been successfully credited to the State Budget.

You should keep the electronic notification or receipt issued after a successful payment as proof for future reference or reconciliation.
Note: Regulations, tax declaration deadlines, and penalties related to household business taxes may change over time. You should regularly check official updates from your managing tax authority or the General Department of Taxation’s official website to stay informed of the latest regulations and avoid errors or delays in the tax payment process.

5. Frequently Asked Questions (FAQs)

1. Do I need a digital signature to pay taxes online? 

Household businesses paying through eTax Mobile can authenticate transactions using a one-time password (OTP) sent to their registered phone number and do not necessarily need a digital signature. However, when filing through certain supporting software or submitting declarations via the electronic tax portal, a digital signature may be required depending on the type of declaration and the submission method.
2. Will household businesses be penalized for paying taxes late? 

Yes. Household businesses that submit tax declarations or pay taxes after the prescribed deadlines may face administrative penalties and late payment interest in accordance with current regulations. The specific penalties depend on how late the payment is and the amount of tax payable.
3. Can household business taxes be paid through a banking application? 

Yes. After creating a payment order or submitting a tax declaration through the electronic tax system, you can complete the payment via a linked banking application, transfer funds to a State Budget collection account, or scan the QR code on the payment order.
4. What should household businesses do if they declare incorrect revenue? 

You can submit an amended tax declaration to correct any inaccurate information. If you voluntarily identify and correct the error before the tax authority issues a decision to conduct an inspection or audit, you will generally not be penalized for an incorrect tax declaration. However, you must still pay any outstanding tax and applicable late payment interest in accordance with regulations.
Understanding how to pay household business taxes online helps you fulfill your financial obligations on time, minimize errors, and save time compared to paying taxes in person. Whether you choose eTax Mobile or the General Department of Taxation’s Public Service Portal, it is important to prepare all the required information, carefully review the details before confirming the transaction, and monitor the payment order status until successful payment is confirmed.