How to Pay Taxes via eTax Mobile Online: A Detailed Guide for Individuals and Household Businesses

Paying taxes via eTax Mobile is becoming a familiar option for fulfilling tax obligations for many people thanks to its simple operation, without needing to visit the tax authority in person. Whether you are an individual who needs to finalize personal income tax or a household business that must declare periodically, the eTax Mobile app issued by the General Department of Taxation fully supports every step from lookup and creating declarations to payment. The article below will guide you through paying taxes via eTax Mobile step by step, in an easy-to-apply way.

3 Steps to Pay Taxes via eTax Mobile for Individuals and Household Businesses

Basically, the online tax payment process for both individuals and household businesses on the eTax Mobile app is carried out consistently through 3 simple steps:

Step 1: Log in to the eTax Mobile app

• Download and install eTax Mobile from the App Store (iOS) or Google Play (Android) if you don't already have the app.
• Log in using your tax code (or personal identification number/citizen ID) and your registered password. You can also log in quickly using a Level 2 VNeID electronic identification account to shorten the process.

Step 2: Look up and create a payment slip

• On the home page, select the Pay Tax section.
• Select Look up so the system displays the total tax amount due.
• Tap Pay all (or select individual items to pay), then select Create payment slip.

Step 3: Choose a payment method and complete the transaction

• Choose a Payment method - you can pick one of the following two options:
  • Pay via bank account: select "Pay via bank account," then choose the linked bank (if not yet linked, the system will help you add an account right at this step). Check the list of documents to be paid, then tap "Pay tax" to complete the transaction.
  • Pay via QR code: select "Create QR code for payment slip," tap "Continue" for the system to display the QR code creation interface for each document, then tap "Create QR code" to receive a code containing full information (name, tax code, reference number, amount, etc.). You can save or share this QR code with someone paying on your behalf if needed.
• Confirm the transaction and enter the OTP code sent to your phone (or authenticate via your bank's app, depending on the linked institution).
• The eTax Mobile system will notify you once the tax payment transaction is successful.

Handling Common Errors When Paying Taxes via eTax Mobile

What to do if tax payment fails due to network congestion? This situation usually occurs when the tax authority's server system is overloaded during peak hours or when your internet connection is unstable. You should:

• Check and try switching between Wi-Fi and mobile data (4G/5G).
• Close the app, restart your device, then log in again.
• Try the transaction during off-peak hours (early morning or late at night) to avoid system congestion.
• If it still doesn't work, you can pay taxes via the portal https://dichvucong.gdt.gov.vn on a computer browser or contact your managing tax authority for support.

What to do if you enter incorrect payment information? If you discover incorrect information before confirming payment, you can go back to the payment slip creation step to correct the figures. If you have already submitted a declaration or payment slip with errors, you should:

• Carefully check the details (tax code, tax period, amount) before confirming in subsequent steps.
• Contact your managing tax authority directly for guidance on making corrections in accordance with regulations, and avoid arbitrarily altering figures that don't match the actual situation.

Understanding how to pay taxes via eTax Mobile helps you proactively complete your financial obligations on time, whether you are an individual finalizing personal income tax or a household business declaring periodically. With just a few taps on your phone - from lookup and creating a declaration to payment - you can complete your tax payment without needing to visit the tax authority in person, saving considerable time and effort.