HOW TO MAKE A SIMPLE ATM CARD, FASTEST AT SeABank

1. Conditions for making an ATM card

SeABank offers a variety of ATM cards, suitable for each customer's needs. Conditions for citizens to open an ATM card at SeABank are as follows:

1.1. General conditions

To make an ATM card at SeABank, you need to meet the following general conditions:

• Being Vietnamese or foreigner: Foreigners need to reside legally in Vietnam.
• Age: Be 15 years old or older, have full civil act capacity according to the law.
• Valid documents: A Citizen identification card (CCCD), an identity card (ID card), or a valid passport are required.

1.2. Specific conditions for each card type

Credit card

• Have a stable income and proof of finances (payroll, account statement, labor contract).
• Good credit score and no bad debt history.
• Meet the required limit according to each card type.

Debit card

• Have a bank account at SeABank or at the same time, register to open an account when applying for a card.
• No financial proof required.

With simple conditions, SeABank helps you quickly own an ATM card that suits your needs.

2. Documents to prepare when opening an ATM card at SeABank

Opening an ATM card at SeABank is one of the fastest ways for you to own a convenient and modern payment tool. For the process to go smoothly, preparing all the necessary documents is extremely important. Depending on each card type, SeABank requires different types of documents. Let's learn about each item in detail to avoid missing out!

2.1. Basic personal documents

These are the mandatory documents that all customers need when opening an ATM card at SeABank:

• Citizen identification card (CCCD), identity card (ID card), or passport: These documents must be valid and not have any torn, torn or blurred information.
• Application to open an ATM card: This form is provided by the bank. You can get it directly at a SeABank branch or download it from the bank's official website.
• Card photo (if needed): Some types of cards or special cases may require additional card photos to complete the profile.

2.2. Additional documents for each card type

Some additional documents for each specific card type are:

Credit card

Credit cards at SeABank require more than other types of cards, because the bank needs to determine your financial capacity and creditworthiness. Specifically, you need to prepare:

• Documents proving income:
  • Salary statement for the most recent 3-6 months (applicable to those receiving salary via bank account).
  • Labor contract or appointment decision from the work unit.
• Documents proving assets (if any): This is a factor that helps increase the ability to approve credit limits. For example: savings books, land ownership certificates, or other valuable assets.
• Credit limit application: Fill in all information according to SeABank's form.

Debit card

For debit cards, the procedure is much simpler:

• SeABank bank account: If you do not have an account, SeABank will assist you in registering at the same time as opening a card.
• No proof of finances or income required: This is the advantage that makes debit cards the most popular choice.

2.3. Important notes when preparing documents

Here are some things to note when preparing documents for an ATM card:

• Check validity: Make sure documents are still valid, information is clear, and not damaged.
• Special cases: If you are a foreigner, you need to supplement your residence permit or documents proving your legal stay in Vietnam.
• Make an appointment in advance (if necessary): Some SeABank branches may require an appointment to ensure quick service time.

3. ATM card making process at SeABank

Normally, you have two ways to get an ATM card at SeABank:

3.1. Procedure for opening an ATM card online

Opening an ATM card online at SeABank is a quick and convenient option, suitable for those who are busy or want to limit travel. This process includes the following steps:

Step 1: Access the SeABank application or website

• Download the application Mobile Banking of SeABank - SeAMobile from the App Store (iOS) or Google Play (Android). Or you can visit the SeABank website and use the Internet Banking system - SeANet.
• Log in to your account if you already have one, or register for an online banking account by entering information and facial authentication if you don't have one.

Step 2: Choose an ATM card opening service

• Find item Card service or open an ATM card online.
• Select the type of card you want to register: credit card, debit card, or prepaid card.

Step 3: Fill in personal information

• Provide complete personal information such as full name, CCCD/ID card number, address, and phone number.
• Upload necessary documents (photocopy of ID card/ID card or passport).

Step 4: Confirm information and complete registration

• Carefully check the information entered and click “Confirm".
• Receive OTP code via SMS or email to authenticate the transaction.

Step 5: Receive the card at home or at a bank branch

• After successful registration, you can choose to receive the card by mail or go to the nearest SeABank branch to get the card.
• Card receipt time usually ranges from 5-7 working days.

3.2. Procedure for opening an ATM card at the counter

Opening an ATM card at a SeABank transaction counter is a traditional option, but is still chosen by many customers thanks to direct support from bank staff. The process includes the following steps:

Step 1: Prepare necessary documents

• Prepare all personal documents such as ID card/ID card or passport (original and copy).
• With a credit card, you need to bring additional documents such as salary statements, labor contracts, or proof of assets (if any).

Step 2: Go to a SeABank branch or transaction office

• Find the nearest SeABank branch through the bank's application or website.
• Remember to come during business hours to get the best service, usually from 8 am - 12 am and 2 pm - 5 pm.

Step 3: Request to open an ATM card

• Inform the bank staff about the type of card you want to open: debit card, credit card, or prepaid card.
• Fill out all information in the card opening application form provided by the staff.

Step 4: Verify information and complete procedures

• Bank staff will check documents, verify personal information, and process your application.
• Pay related fees (if any), such as card opening fee or account maintenance fee.

Step 5: Receive ATM card

• After completing the procedure, you will receive a card appointment letter. ATM cards are usually issued within 5-7 working days.
• When you come to receive your card, you need to bring your identification documents for comparison.

4. The fees customers need to pay when making an ATM card at SeABank 

Below is the total table of fees for making an ATM card. Each specific card type: 

5. Some frequently asked questions when opening an ATM card

The most common questions that customers often ask when opening an ATM card at SeABank are:

Does opening an ATM card require a minimum balance?

When opening an ATM card at SeABank, some card types have an initial minimum balance requirement. This is the amount of money needed in the account to activate the card and use basic services. For domestic debit cards, the minimum balance is usually 50,000 VND, or is not required if opened under a promotional program.

Do I need to register for Internet Banking to open an ATM card?

It is not required, but registering for Internet Banking brings many benefits. You can manage accounts, transfer funds, pay bills, and check your balance anytime, anywhere. If you do not use Internet Banking, you can still make transactions via ATM or at the bank's transaction counter.

Can I withdraw money from another bank's ATM card?

Have. SeABank ATM cards are linked with most other banks through the Napas system or international card organizations such as Visa and MasterCard. However, when withdrawing money from another bank's ATM, you may have to pay a withdrawal fee according to the prescribed fee schedule.

Can ATM cards be used to pay online?

Have. For international debit or credit cards, you can pay online when the card has the online payment feature enabled. With a domestic card, you need to register for online payment service (e-commerce) at SeABank to use.

What should I do if I lose my ATM card?

If you lose your ATM card, you need to take the following steps:

1. Call SeABank's hotline immediately to temporarily lock your card to protect your account.
2. Go to the nearest branch or transaction office to renew a card.
3. Prepare necessary documents, including ID card/CCCD or passport.

Does an ATM card have an expiration date?

Have. Each ATM card has a validity period (usually 5 - 7 years depending on the type of card). The expiry date is printed directly on the front of the card. When the card is about to expire, SeABank will send a notification and assist customers in renewing or renewing the card.

Hopefully, the above instructions on how to make an ATM card at SeABank have helped you understand and better grasp the necessary documents and card opening process at the bank. If you still have any questions, please go to the nearest branch or contact the hotline immediately to receive timely advice and answers from staff.