SeABank attains 478.8 bn. VND of pre-tax profit

Concretely, as at Dec. 31st 2009, SeABank owned a charter capital of over 5,068 bn. VND (up by 125% against 2008) and was one of the seven largest joint stock commercial banks in Vietnam. Other financial indicators include: total assets: 30,789 bn. VND (123% of the planned target for 2009, up by 136% against 2008), total deposits: 24,817 bn. VND (136% of the planned target for 2009, up by 149% against 2008), total exposure: 24,018 bn. VND (141% of the planned target for 2009, up by 122% against 2008) (including soft loan disbursements of 1,152 bn. VND); NPL ratio: 1.88% of total exposure. Revenues from service fees in 2009 were 57 bn. VND (up by 153% against 2008), out of which,  revenues from international settlement were 21.5 bn. VND, up by 135% against 2008 and revenues from domestic settlement were 4 bn. VND.

As at the end of 2009, SeABank had issued 35,673 cards including domestic debit cards, student card and partnership card, etc. and had 31 ATMs nationwide. SeABank’s ATM cards are acquired at over 6200 ATMs of SeABank as well as other banks in BanknetVN & SmartLink card unions throughout the country. Apart from domestic debit card S24+, in 2009, SeABank launched two additional devit cards which were S24++ and Family card with multiple functions and utilities. In 2009, SeABank became an official member of the world’s biggest card giants, i.e. Master Card and Visa Card, and in 2010, SeABank will have many international cards branded Mastercard and Visa which are acquired gloabbly. Besides, the partnership with Société Générale – Europe’s leading financial group and SeABank’s foreign strategic partner – has also recorded significant results. Société Générale has been assisting SeABank in implementing 14 important projects including card project, sectorization project, organization, Call Centre, pilot branch, risk management division, finance and control, IT, training, network development, etc. and, especially, the introduction of a wide range of retail products.

In late 2009, SeABank also launched a new head office at 25 Tran Hung Dao Str., Hoan Kiem Dist., Hanoi (opposite the Finance Ministry). This is also an important turning point for the bank. The new HO is specially designed for financial and monetary business with specialized storage, supervision and cash vault systems. In particular, it is equipped with the US-made BMS (Building Management System) which helps save labor, power consumption and provides a more comfortable and safer working environment for employees. Besides, SeABank has also applied state-of-the-art IT facilities such as Data Center, XP 24000 storage system, IBM P595 servers system, etc. and is South-east Asia’s first company to use Cisco’s most modern Core Switch Nesus 7000.

Currently, SeABank has nearly 1,100 employees who work at 74 outlets throughout the country and 42,000 active customers, 94% of whom are individual customers. This is an important basis for SeABank to promote retail products while maintaining the focus on SMEs  which are tailored to each segment of clients such as – Consumer loan  SeABuy, –car loan  SeACar, – home loan SeAHome, Student loan – SeAStudy, etc. and modern banking products including SeANet (enabling customers to make inquiries, make transfer, etc. via the Internet without having to come to the bank), SMS Banking (customers can receive and send messages for inquiries of account balance, account movements, interest rates, rates of exchange, etc. via cell phone), Email Banking (customers can receive information on account movements, rates of exchange, interest rates, etc. from SeABank by email), Telephone Banking 24/7 – SeACall via the number 1900555587, the toll-free Call Centre 1800555587, etc. These products and services have contributed significantly to business performance and the development of new customers for  SeABank. With a view to becoming a prominent retail bank in Vietnam, SeABank has been transforming itself in all aspects so as to offer the best quality of products and services to customers in 2010.