Vietnam Value is the only program of the Government of Vietnam conducted with the purpose of promoting national brand through product (goods and service) brands by the National Brand Council. , The National Brand Secretariat and the Trade Promotion Agency (Ministry of Industry and Trade) coordinate to promote the national image through product branding based on the values of Quality, Innovation - Creation and Pioneering capacity. Honoring Vietnam Value 2020 will become a driving force for businesses to have more opportunities to promote their existing strengths, continue to innovate, research and create to improve product quality. Thereby, businesses can spread their brands closer to customers, contributing to building images, products and services quality.
Through the 26 years of establishment and development, SeABank has always strived to bring the best products and services to customers and is now trusted by 1.3 million customers nationwide. service. In particular, in the context of the globalization of the Industrial Revolution 4.0, the bank has been gradually changing, creating new habits for customers, transforming the business model and product structure towards digitalization. in order to help customers get new experiences and bring the most practical benefits. "National Brand 2020" is the affirmation and recognition of SeABank's achievements in building brand reputation, creating quality products and services and many attractive incentives for all brands. objects of individual customers as well as businesses.
SeABank always follows the motto "customer-oriented" of all operations of the bank. SeABank continuously upgrades technology system to ensure safety, security and fast transaction processing, especially digital banking services to help customers easily open accounts and perform banking transactions. goods, bill payment, shopping and booking tickets anytime, anywhere through SeANet services (www.seanet.vn), SeAMobile application. SeABank is proud to be the first digital bank in Vietnam to provide users with a useful tool with Personal Financial Care, automatically tracking spending according to the model of 6 international standard bottles.
With the goal of bringing the best experiences in the entire life cycle of customers when using services at SeABank, the Bank has implemented a series of projects such as Priotity Customer Repositioning, improving the customer experience journey as well as building a platform to improve the capacity of the customer care team ... thereby helping to shorten the process, time to process documents as well as bring new transaction experiences. and ensure to bring customers satisfaction, trust when using the bank's products and services.
