System upgrade notice

19/06/2025

Dear Customer,

First of all, Southeast Asia Commercial Joint Stock Bank (SeABank) would like to welcome you and sincerely thank you for trusting and using SeABank's products and services in the past time.

In order to improve the quality of service for customers, SeABank would like to announce that it will upgrade the card system, the time is as follows:

Expected upgrade time:

Phase 1: From 00:00 to 05:00 AM June 21, 2025
Phase 2: From 00:00 to 02:00 AM June 22, 2025

Services interrupted during the upgrade include:

Transactions related to Cards on ATM, POS, NAPAS, VISA, MASTER, ECOMMERCE channels.
Functions: look up card information, lock card, unlock card, change card limit, set PIN, activate card, pay credit card balance, credit statement, transfer money via card number, register for credit card installment, issue card online... on SeANet, SeAMobile, SeAMobile Biz channels.

SeABank would like to inform and recommend that customers limit transactions during the upgrade period to avoid unexpected problems. We hope that customers will understand the disruptions during the above period.

Sincerely thank you for your trust!