SeABank is awarded with the WQC International Star Award by BID for the 2nd consecutive time

This is the second consecutive year that SeABank has been honored with this prestigious award by BID; in 2011, the bank was given “International Arch of Europe Award for Quality and Excellence” (IAE) by BID.

“World Quality Commitment” (WQC) is an annual prestigious international award organized by BID since 1986 to honor the companies or organizations throughout the world that have outstanding achievements in business management, brand development through quality commitments that they bring to the community.

The process of voting and ranking the organizations was conducted by the organizing committee based on several criteria such as: Excellence in Business Leadership - Management, commitment of world-class service quality, brand development, innovation, technology update, development expansion along with customer satisfaction, financial and business results,  quality control process (ISO), etc. The awards were presented in the following three general categories: Gold, Platinum and Diamond. The award ceremony was a part of the 26th International World Quality Commitment Convention, attracted the participation of more than 150 business leaders from 54 countries worldwide.

 

Mr. Frederic Blanc – Deputy General Director of SeABank (middle) received the award from the representatives of the BI

Mr. Frederic Blanc – Deputy General Director of SeABank said that: “For SeABank, quality of service has been identified as a strategic orientation because it is a powerful way to differentiate ourselves in a banking environment where the products and services are very similar due to strict regulation. Bringing satisfaction to our customers through the quality of service provided is a strong and permanent guideline promoted by SeABank’s management. A dedicated relationship manager for our clients, a school branch to train better our staff in contact with customers, or Autobank services to allow our clients to perform transactions at any time of the day are a few examples of concrete actions regarding our commitment to quality.” BID Information

Founded in 1986 on the basis of QC 100 TQM (Total Quality Management), BID’s primary activity is oriented towards sharing “quality culture” in leading companies worldwide. The founding team included engineers, physicists, mathematicians, economists, sociologists and journalists all over the world. In the past decades, due to its innovative ideas, BID has succeeded in becoming one of the first four worldwide organizations to implement “Quality Culture”.  BID is currently the most important private organization in the world presenting a quality award and BID has professional relations with companies in 178 countries to assess and support for investment, technology innovation, training and installations.