News

IMPORTANT NOTICE – BIOMETRIC DATA UPDATE
Pursuant to Circular No. 17/2024/TT-NHNN and Circular No. 18/2024/TT-NHNN issued by the State Bank of Vietnam regulating banking card operations and transactions, customers will not be able to perform transactions if they have not completed BIOMETRIC AUTHENTICATION or if their identification documents have expired.
05/12/2025
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Two prestigious awards recognize SeABank's efforts to put people first
Southeast Asia Commercial Joint Stock Bank (SeABank, HOSE: SSB) has just been honored with 2 awards for Best Workplaces in Vietnam 2025 (Anphabe) and ESG Business Awards 2025 (ESG Business Magazine - Asian Banking & Finance). This is a double milestone on the Bank's journey to create a happy, equal and empowering working environment for women, in line with the vision of "putting people and communities first" that SeABank has always persistently strived for.
05/12/2025
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SeABank launches a “Boulevard” of Incentives for Businesses
To elevate customer experience and expand its ecosystem of business privileges, Southeast Asia Commercial Joint Stock Bank (SeABank) has launched the “Boulevard of Incentives – Paving the way for Trade” program, offering a wide range of attractive benefits across digital banking services, corporate cards, international payments, and credit solutions. The program affirms SeABank’s commitment to accompanying and empowering Vietnamese businesses on their journey toward sustainable growth.
01/12/2025
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11/11/2017
In order to serve the customer better, SeABank officially changed hotline, email of customer services. Detailed as:
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Customer service channel for public customer: - Hotline: 1900 555 587 (applied for Vietnamese mobile users, the fee is VND 1,500 đồng/minute). (+84 24) 3944 8702 (for international mobile users) - Email: khcn@seabank.com.vn SeABank ensured 24/24 hour service for hotline and operated to 10 PM everyday for email.
Customer service channel for premium customer: - Hotline: 1800 558 899 (free for all Vietnamese mobile users) (+84 24) 3944 8702 (for international mobile users) - Email: khut@seabank.com.vn All these customer service channel operates 24/7 to support customers. |