News
SeABank launched the program "SME Care Service - Comprehensive Corporate Customer Care"
20/01/2021
From January 14, 2021, Southeast Asia Commercial Joint Stock Bank (SeABank) officially launched the SME Care Service Program - Comprehensive Corporate Customer Care, contributing to consolidating the service ecosystem for businesses.
Opening the SME Care Service program, SeABank launched a dedicated Hotline number for KHDN 1900-599952 / 024-32045952. Through this Hotline, SeABank provides 6 services to corporate customers with 24/7 service time, including:
|
Welcome call: |
Welcome new corporate customers every month. |
|
Happy call: |
Survey of customer satisfaction index through transaction channels. |
|
Active card: |
Instruct corporate customers to activate new open cards. |
|
Empathize: |
Survey of customers' evaluation about the products and services. |
|
Survey: |
Survey of the quality of using corporate customer card. |
|
Loyalty: |
Customer retention survey. |
The deployment of private hotline number will bring many benefits for businesses. Corporate Customers who call the hotline at any time will be quickly supported by a team of professional customer care staff. Customer requests will be handled professionally in the shortest time. The customer's comments and opinions about the service quality at the transaction points are recognized. Through listening to and understanding customers, SeABank also has the basis to adjust product and service policies to the actual business needs of the customer, thereby enhancing the customer's experience, accompanying customers in the production and business process.
Along with Hotline 1900-599952 / 024-32045952, in the coming time, SeABank will continue to deploy services and utilities exclusively for corporate customers with special offers attached. With 27 years of experience and a team of professional and enthusiastic staff, SeABank will always be a consultant and reliable and preeminent financial service provider for businesses.
Related News
From simple things, cultivating a summer of love 22/07/2026
OPEC Fund provides US$50 million to SeABank to boost small business and climate finance in Viet Nam 13/07/2026
List of students who are being sponsored by SeADreams Foundation - Nurturing Dreams for the 2025-2026 school year 06/07/2026
SeABank climbs 23 places on Fortune Southeast Asia 500, marking 3rd straight year on the list 06/07/2026
Grand Opening Ceremony of SeABank Kien Giang's new branch premises 02/07/2026
From simple things, cultivating a summer of love
A concrete road to school at Suoi Cuoc school site (Muong Coi commune, Son La province), more than 400 meals for highland students in Lao Cai, Son La and many other support activities are part of the "SeABankers For Children" program in 2026 with the theme "Summer of Love" of Southeast Asia Commercial Joint Stock Bank (SeABank, HOSE: SSB) deployed in 12 provinces and cities. From Son La, Lao Cai to many other localities, the program brings activities to support learning, living and caring for children during the summer.
22/07/2026
Read more
OPEC Fund provides US$50 million to SeABank to boost small business and climate finance in Viet Nam
July 10, 2026 - The OPEC Fund for International Development (the OPEC Fund) is providing a US$50 million loan to Southeast Asia Commercial Joint Stock Bank (SeABank) to expand financing for small businesses and climate-focused investments across Viet Nam.
13/07/2026
Read more
List of students who are being sponsored by SeADreams Foundation - Nurturing Dreams for the 2025-2026 school year
With the desire to long-term accompany disadvantaged students on their journey to conquer knowledge, SeADreams Foundation – Nurturing Dreams is currently supporting them in many provinces and cities across the country through the Study Promotion Scholarship and Startup Scholarship program.
06/07/2026
Read more
