News

Card system maintenance notice
Dear Customers,
26/09/2025
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Thông báo của SeABank liên quan tới sự cố an ninh mạng tại CIC
Liên quan tới sự cố an ninh mạng tại Trung tâm Thông tin tín dụng quốc gia Việt Nam (CIC) hiện vẫn đang tiếp tục được xác minh, làm rõ, Ngân hàng TMCP Đông Nam Á (SeABank) xin trân trọng thông tin thêm để Quý Khách hàng được biết như sau:
15/09/2025
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ANNOUNCEMENT OF ADJUSTMENT OF WORKING TIMES AT SOME TRANSACTION POINTS IN HANOI DUE TO TRAFFIC DISTRIBUTION
ANNOUNCEMENT OF ADJUSTMENT OF WORKING TIMES AT SOME TRANSACTION POINTS IN HANOI DUE TO TRAFFIC DISTRIBUTION
20/08/2025
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19/11/2025
Dear Customers,
Southeast Asia Commercial Joint Stock Bank (SeABank) would like to send our greetings and thanks to our customers who have always trusted, accompanied and used SeABank's products and services over the past time.
In order to improve service quality and optimize customer experience, SeABank would like to announce that it will conduct system maintenance during the following time:
Estimated time:
From 22:00 November 21, 2025 to 07:00 November 22, 2025
Services temporarily interrupted during the maintenance period:
Services on Ebank include SeANet, SeAMobile for individual customers and corporate customers.
Services linked with partners: VNPOST, VNPT, VNPAY, E-wallet,...
Transactions related to Cards on ATM, POS, NAPAS, VISA, MASTER, ECOMMERCE channels will be temporarily interrupted in the following phases:
Phase 1: From 22:15 to 23:15 November 21, 2025
Phase 2: From 05:00 to 06:00 November 22, 2025
SeABank respectfully requests that Customers pay attention and limit transactions during the above time period to avoid unwanted interruptions. We look forward to receiving your understanding and continued support.
Sincerely thank you for your trust!